FAQ

You are welcome to combine get your wellbeing products. If several of your selected products contain the same active ingredient (e.g. magnesium), you should make sure that you do not exceed the recommended daily intake. If you have any questions, please contact our support team.

We would be happy to provide you with detailed information and studies we have evaluated as part of our product development.
For legal reasons however, we are not permitted to explain the exact effects of many ingredients, as dietary supplements are legally classified as food. Health claims are only allowed for specific nutrients, not for dietary supplements in general. Claims that can be made are very strictly regulated by law. The background to this is the European Parliament’s Health Claims Regulation, which specifies the claims that can be made.

The capsules were not designed to be opened and eaten directly. If possible, they should therefore be taken as intended in capsule form. However, in exceptional cases, e.g. if you have difficulty swallowing, the powder can be obtained by pulling the two halves of the capsule apart. The powder with the active ingredients can be stirred into water, still mineral water or herbal tea and should be drunk immediately. Black tea, coffee, coke, or fruit juices should not be used, as they may interfere with the absorption of the active ingredients. Opening capsules is not recommended for all get your wellbeing products. Probiotics (e.g. SYNBIOTIC DARM EDITION) should not be opened.

At Biogena, the use of first-class raw materials is a must, because a top-quality product can never be made from mediocre or even questionable materials. We source our raw materials from certified suppliers around the world. We insist on the best raw materials, which must meet high quality and purity criteria and undergo rigorous testing. Sustainability and scientific documentation are also important factors in the selection process. Our capsule products are manufactured in Austria.

Generally, store at room temperature, in a dry and light-protected location. Protect from heat (e.g., do not store on the windowsill) and keep out of reach of children. Always follow the storage instructions on the packaging.
For our liquid products (MANJU EDITION), we recommend refrigerating them after opening.

The best-before date can be found on the underside of the bottle.

We manufacture our products according to the pure substance principle. We do not use any technical additives that are commonly used in the fully automated production of capsules, tablets and coated tablets (e.g. release agents) or additives that are used for reasons of appearance or taste (artificial flavors, colors, coatings, etc.). A semi-automated manufacturing process allows us to avoid these substances, which are often present in commercial products at higher levels than the actual active ingredients. Additives in dietary supplements must be declared on the list of ingredients. This is a good source for consumers to stay informed.

Almost! The majority of our products are vegan, as indicated by the “100% Vegan” label. For example, we use vegan vitamin D3 or vegan omega-3 fatty acids made from algae. However, some ingredients are only available from animal sources, such as the fish collagen in our Inner Glow Edition.

No. We develop our formulas to include as many natural ingredients as possible, such as vitamin C from camu camu and acerola, iron from curry leaves, or iodine from kelp. However, this is not always possible, in part because we want to achieve the optimal concentration of active ingredients. Good to know: Vitamins produced in a lab are no different from those found in food and are absorbed by the body just as well.

In principle, our products are also suitable for pregnant women. If they are not suitable for pregnant or breastfeeding women, this is marked on the packaging accordingly.